Job Description
Job Summary
The Quality Engineer is responsible for managing and driving product and process quality across Essilor laboratory operations in the Philippines (multiple locations). This role ensures that products and services meet Essilor standards, regulatory requirements, and customer expectations through strong quality assurance, process control, and continuous improvement initiatives.
Key Responsibilities
Product Quality Assurance
Ensure products and services conform to specifications, standards, and regulatory requirements, with strong focus on product compliance.
Drive resolution of customer complaints and returns by:
Analyzing and prioritizing issues
Defining, implementing, and monitoring corrective action plans
Coordinating with production, process/maintenance engineering, and support teams
Gather, analyze, and report internal quality issues and customer return data.
Monitor and improve process capability in collaboration with APAC process experts.
The Quality Engineer is responsible for managing and driving product and process quality across Essilor laboratory operations in the Philippines (multiple locations). This role ensures that products and services meet Essilor standards, regulatory requirements, and customer expectations through strong quality assurance, process control, and continuous improvement initiatives.
Key Responsibilities
Product Quality Assurance
Ensure products and services conform to specifications, standards, and regulatory requirements, with strong focus on product compliance.
Drive resolution of customer complaints and returns by:
Analyzing and prioritizing issues
Defining, implementing, and monitoring corrective action plans
Coordinating with production, process/maintenance engineering, and support teams
Gather, analyze, and report internal quality issues and customer return data.
Monitor and improve process capability in collaboration with APAC process experts.
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