Job Description

**What will you do?**
**Key Responsibilities**:
Process Audits:
- Conduct regular process audits to identify deviations from standard operating procedures and quality standards.
- Identify areas for improvement and implement corrective actions to prevent recurrence.
Corrective Actions:
- Develop and implement corrective actions to address quality issues and prevent recurrence.
- Collaborate with cross-functional teams to identify root causes and implement effective solutions.
Customer Complaints Investigation:
- Investigate customer complaints and claims to determine root causes and implement corrective actions.
- Collaborate with customers to resolve issues and improve satisfaction.
Problem Solving and 8D:
- Lead cross-functional teams to identify and implement effective solutions.
Quality Metrics and Reporting:
- Track and analyze quality metrics, including customer claims, reworks, and scrap.
- Provide regular reports to management on qua...

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