Quality Data Technician

The Quality Data Technician (QD Technician) is a rank-and-file position within the team, focusing on the execution of testing tasks and defect reporting. They report directly to QD Leads. The specific roles and responsibilities are detailed across several key perspectives:

Client Perspective

The QD Technician contributes to customer satisfaction primarily through service to internal clients:

• Service Excellence: Ensuring all services are delivered excellently and that requests or queries are resolved within established turnaround times.
• Relationship Management: Maintaining smooth and productive relationships with internal clients.

Internal Business Perspective

This perspective covers the core operational duties of the role, specifically Test Execution and Defects Reporting:

• Testing and Execution:

• Executing general testing tasks, including playthroughs and scripted testing using establi...