Job Description

The QC/QA Lead – Custodial/Landscape provides oversight and management of custodial and landscape O&M quality assurance functions in large facilities. This role sets standards, develops processes, and ensures compliance with service contracts and best practices.

  • Quality Program Leadership:
    • Develop, implement, and manage QC/QA programs for custodial and landscape operations.
    • Prepare and maintain method statements and documentation.
  • Compliance & Process Improvement:
    • Oversee compliance with cleaning and landscaping standards.
    • Audit and evaluate performance; implement corrective actions.
  • Reporting:
    • Maintain clear documentation of audits, corrective actions, and team performance.
  • Working Conditions:
    • Role is split between office work and on-site facility inspections.
    • Occasional after-hours oversight.
  • Physical Requirements:
    • Must be able to inspect facility interior/exterior environments.
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