Job Description

Roles & Responsibilities

  • Execute the Servicing Quality Control Plan for assigned process audits
  • Conduct quality control reviews as per prescribed audit schedules
  • Ensure compliance with investor requirements, policies, and procedures
  • Demonstrate proficiency in mortgage servicing guidelines and regulations
  • Prepare audit methods, testing scripts, and questionnaires
  • Conduct audits of loan servicing systems and processes
  • Collaborate with external/client stakeholders effectively
  • Deliver assignments ahead of deadlines with high attention to detail
  • Work US shifts and meet goals in a fast-paced environment


Skills Required
Bpo, Team Manager, Operations, Process Audit, Manager, Loan Servicing

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