QUALITY ASSURANCE SUPERVISOR

Description

The Quality Assurance Supervisor is responsible for leading and coordinating the activities of QA workers. They will work in conjunction with the Director of Quality to support customer satisfaction including conformance to standards of the Quality Management System. This position will work hand in hand with the Operations Management team to meet the objectives of quality within the deadlines for receiving product (quality inspection), shipping product (outbound inspection), and prioritization of rework for outstanding orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

· Direct and coordinate the activities of employees engaged in the quality inspection, audit, customer return, product returns, and rework of goods against daily deadlines for receiving products, shipping orders, and processing customer returns.

· Identify, communicate, and resolve issues related to product and processes and implement correcti...