Job Description
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About The Role
In this role, you will own end-to-end quality assurance across client implementations by validating workflows, configurations, and documenting recurring issues. This role acts as the quality gatekeeper, ensuring solutions are stable and ready for real-world usage while driving continuous improvements of implementation standards.
What You'll Do
Perform manual QA of implementation workflows, configurations, and fixes prior to production deployment, executing test scenarios, regression and smoke testing.
Act as the final QA checkpoint for go-live readiness (pass/fail validation)
Identify, doc...
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About The Role
In this role, you will own end-to-end quality assurance across client implementations by validating workflows, configurations, and documenting recurring issues. This role acts as the quality gatekeeper, ensuring solutions are stable and ready for real-world usage while driving continuous improvements of implementation standards.
What You'll Do
Perform manual QA of implementation workflows, configurations, and fixes prior to production deployment, executing test scenarios, regression and smoke testing.
Act as the final QA checkpoint for go-live readiness (pass/fail validation)
Identify, doc...
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