Job Description

Job Title: Quality Manager

Experience: 6–8 Years (with at least 4 years in a Quality Manager or similar leadership role)

Skills: Quality Management, Performance Management, Team Leadership, Process Improvement, COPC, Six Sigma, Lean Methodology, Data Analytics, Statistical Analysis, Stakeholder Management, Reporting, BPO Operations

Location: Muntinlupa, Philippines


We at Coforge are hiring a Quality Manager with the following skillset:

Key Responsibilities

  • Lead the Quality Team in identifying performance gaps across the employee lifecycle, from new hires to tenured associates.
  • Plan, develop, and implement quality management, performance improvement, and employee development strategies aligned with organizational goals, budgets, and timelines.
  • Drive operational excellence by identifying process inefficiencies and recommending improvement opportunities. <...

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