Quality Assurance Manager

Immediate Hiring-Quality Deputy Manager-Order to Cash (O2C)

Sub Process: Quality

Role: QA DM

Minimum Experience: 7-8+ Years

Please share CV in . I will only entertain Immediate JOiners .

Skills Description:

• Define and implement quality assurance frameworks, audit plans, Process controls across the O2C cycle.

• Supervise and guide the O2C quality team to ensure effective monitoring of transactions across billing, collections, dispute management and account set up

• Manage a team of quality analysts and oversee their development and performance.

• Ensure compliance with company policies, SOX and regulatory requirements across the O2C process.

• Develop and maintain SOPs, quality checklists, and evaluation standards aligned with the organizational goals.

• Support root cause analysis and implement preventive measures ...