Quality Assurance Engineer – Customer Quality

Quality Assurance Engineer – Customer Quality

Quality Assurance Engineer – Customer Quality

Posted on January 7, 2026

Requirements

• Degree in related discipline with 3-5 years in handling customer complaints and customer voice
• Good Communication skills and able to follow up and organize projects follow up
• Preferable experience and Knowledges in Semiconductor FOL & EOL and Test background.
• Semiconductor NDFA, DFA and Reliability knowledges

Job Responsibilities

• Inform quality management team regarding customer feedback and expectations on product’s quality.
• Train and guide quality management team in identifying and developing problem solving methodologies to resolve quality issues.
• Drive operation group with following KPI through weekly meeting (KPI consists of CAR, Preaudit, MRB)
• Participate in product quality planning and control process based on cu...