Quality Assurance Analyst & Training Designer

iQor is seeking a Quality Monitor in Carmen, Cavite. The role involves analyzing call recordings to enhance performance and customer satisfaction. You will collaborate with team leaders, ensure adherence to quality standards, and support training initiatives, making a significant impact on call center operations.

The ideal candidate will have at least one year of call center experience and a high school diploma or equivalent. Join iQor and contribute to improving quality assurance in a dynamic environment.