Quality Assurance Analyst

Position: Vendor Quality Assurance Analyst

Practice: Health and Welfare Operations

Job Title: Vendor Quality Assurance Analyst (Carrier Operations)

Reporting To: Lead

Experience: 2+ Years

Job Overview:

The Vendor Quality Assurance Analyst (Carrier Operations) supports the delivery of health and welfare benefits administration by performing quality assurance testing of carrier files before transmission. The role ensures that the data generated is accurate, complete, compliant, and carrier-ready.

This position operates within production adjacent carrier operations, where errors can result in enrollment failures, coverage gaps, and client escalations. The role is not software development nor platform configuration. It is domain-led operational QA, focused on validating Carrier file outputs against carrier requirements and...