Quality Assistant

Key Duties and Responsibilities – Key Performance Indicators

• Compiling IRBA fee list from GreatSoft reports and other registers.
• Assisting with the IRBA fee reconciliation.
• Assisting the Quality Consultant with the Rotation schedule.
• Maintaining Locking lists.
• Maintaining Archiving lists.
• Perform follow-ups on files due soon for locking/archiving.
• Updating Typist registers, Caseware locking register, Attorneys register, Claims register and AUP & Valuations register for locking purposes.
• Perform completeness checks on Typist register, Caseware locking register, PA register, Modified reports list, AUP & Valuations register and IRBA fee list.
• Assist with the compilation of late locking letters.
• PI scores follow-up.
• Modified reports list capturing.
• Filing Modified reports.
• Updating Reportable Irregularity register.
• Updating Communications r...