Job Description

Overview

Job Summary

The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely
and effective implementation of all company’s policies, procedures, and maintaining a system of
quality and reliability testing for the products and development processes. Reports directly to QA
Manager.

Qualifications

Requirements

  • Customer service experience
  • Oral and written communication skills
  • Analytical thinking and problem solving
  • Being detail-oriented and capable of delivering a high level of accuracy
  • A desire to see others succeed and willingness to help team members achieve their goals
  • Strong organization, critical thinking and follow-up skills
  • Ability to Review and Analyse Metrics
  • Quick Thinking and Problem-Solving Skills
  • Ability to Identify Customer Trends
  • Excellent phone skills and ability to contr...

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