Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Accepting non-RN. Preferred medical allied graduate

Job title:

Quality Analyst

Job Description:

DUTIES & RESPONSIBILITIES:

Performance Management

  • Responsible for monitoring in an objective fashion all customer contact points. (Web, voice, e-mail, white mail)
  • Responsible for reporting all behavior that does not conform to the quality standards set by the company and the account management.
  • Designs and implements reports to establish patterns and tre...

Ready to Apply?

Take the next step in your AI career. Submit your application to Sagility today.

Submit Application