Quality Analyst

Job Role

Job Description

Building Seamless Cloud Experiences Through Precision

Shape the future of contact center technology by ensuring every platform runs flawlessly. This is your chance to contribute to world-class cloud communication systems used across industries. Collaborate with international teams, enhance customer experiences, and make your mark in the evolving world of CCaaS technology.

Job Description

As a Quality Analyst – CCaaS, you'll ensure every customer interaction platform performs at its peak. You'll lead test planning, identify defects, and champion continuous improvement to guarantee quality and reliability across cloud-based contact center solutions.

Job Overview

Employment type: Full-time
Shift: Night shift, Weekends Off
Work setup: Permanent WFH

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize you...