Job Description
Urgently hiring for one of our direct clients in the Philippines.
Job Title: Quality Analyst
Location: Metro Manila
Work Mode: Onsite, Shifting Schedule
Required
At least 1-2 yrs experience as Quality Analyst in a Corporate Travel account
MUST have CORPORATE TRAVEL ACCOUNT experience that is client facing, preferably with Voice, Email and Chat LOB
GDS skill on one and more GDS (Amadeus, World span, Sabre, Galileo, and Apollo)
Good understanding about International Ticketing, Exchange, Refunds
Good understanding about IATA Rules and regulation, Like; Fare component, Manual fare calculation, Pricing unit, Global Indicator, Indirect Travel Limitation and other Travel Terminologies
Proficient in speaking in English
Proficient Communication Skills
Advance Microsoft Office skills
Highly knowledgeable in Quality tools
At least 1-2 yrs experience as Quality Analyst in a Corporate Travel account
MUST have CORPORATE TRAVEL ACCOUNT experience that is c...
Job Title: Quality Analyst
Location: Metro Manila
Work Mode: Onsite, Shifting Schedule
Required
At least 1-2 yrs experience as Quality Analyst in a Corporate Travel account
MUST have CORPORATE TRAVEL ACCOUNT experience that is client facing, preferably with Voice, Email and Chat LOB
GDS skill on one and more GDS (Amadeus, World span, Sabre, Galileo, and Apollo)
Good understanding about International Ticketing, Exchange, Refunds
Good understanding about IATA Rules and regulation, Like; Fare component, Manual fare calculation, Pricing unit, Global Indicator, Indirect Travel Limitation and other Travel Terminologies
Proficient in speaking in English
Proficient Communication Skills
Advance Microsoft Office skills
Highly knowledgeable in Quality tools
At least 1-2 yrs experience as Quality Analyst in a Corporate Travel account
MUST have CORPORATE TRAVEL ACCOUNT experience that is c...
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