Quality Analyst Intern

We are looking for a professional, well-spoken, and sensible Intern to manage vendor communication and feedback collection. The intern will be responsible for reaching out to service vendors associated with our company, conducting structured surveys, collecting feedback regarding their service experience and payment process, and documenting this information accurately. In addition to vendor-related responsibilities, the intern may also support internal operational audits or quality checks as required by the business.

Key Responsibilities

• Initiate and manage phone conversations with vendors and stakeholders to gather detailed feedback on services rendered and payment experience.
• Conduct structured surveys with professionalism and courtesy.
• Record feedback accurately in survey forms or digital tools provided.
• Escalate concerns or unresolved issues to the management.
• Maintain daily logs of interactions and ensure timely ...