Job Description
*Hiring for Quality Consultant / Quality Analyst*
*5 days working weekends off*
*Location: Gurugram (Work from Office)*
*Experience: 1–3 years in international voice or domestic cce*
*Salary: ₹1.5 – 2.75 LPA*
*Key Responsibilities*
Conduct call audits and quality monitoring
Coach agents to improve performance and customer experience
Ensure adherence to quality standards and processes
*Eligibility*
Graduate in any stream
6 months international or 18 months domestic process experience (CSA/CSR/CSE)
Strong English communication (verbal & written)
Willing to work in a 24×7 international process
Skills Required:
Quality Audit, Call Monitoring, Quality Analysis
Perks:
Travel reimbursement
In-house cafeteria & game zone
Free parking
Interview: 2 video rounds, same-day offer
WhatsApp
7290921176
Skills Required
Call Monitoring, Quality Audit, Qual...
*5 days working weekends off*
*Location: Gurugram (Work from Office)*
*Experience: 1–3 years in international voice or domestic cce*
*Salary: ₹1.5 – 2.75 LPA*
*Key Responsibilities*
Conduct call audits and quality monitoring
Coach agents to improve performance and customer experience
Ensure adherence to quality standards and processes
*Eligibility*
Graduate in any stream
6 months international or 18 months domestic process experience (CSA/CSR/CSE)
Strong English communication (verbal & written)
Willing to work in a 24×7 international process
Skills Required:
Quality Audit, Call Monitoring, Quality Analysis
Perks:
Travel reimbursement
In-house cafeteria & game zone
Free parking
Interview: 2 video rounds, same-day offer
7290921176
Skills Required
Call Monitoring, Quality Audit, Qual...
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