Quality Analyst

Job Description:

Quality Analyst - Voice

About Binary Semantics Ltd

We are a client centric global software development company offering IT services, Consulting services and Knowledge services across several industry segments such as Automobiles, Manufacturing, FMCG, Technology, Insurance, Travel, Hospitality and B2B Publishing. Our global operations spread across USA, Canada, Europe and India. We leverage our strong technology expertise and deep industry knowledge to develop customized solutions and services.

We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Quality Analyst with at least 1+ years of experience in the International Process.

As QA, your KRAs will include but not limited to:

 To audit calls and to share feedback/reports to Manager.

 Creating Reports on Agents areas of ...