Quality Analyst

Job Title: Quality Analyst– Business Development Team

Location: Bangalore, Koramangala

Experience: Minimum 1year in Inside Sales/Business Development (US/UK Markets)

Department: Business Development

Job Overview:

We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.

Key Responsibilities:

• Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.
• Audit discovery calls, presentations, and follow-ups to assess alignment with bus...