Job Description
Job Title: Quality Analyst– Business Development Team
Location: Bangalore, Koramangala
Experience: Minimum 1year in Inside Sales/Business Development (US/UK Markets)
Department: Business Development
Job Overview:
We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.
Key Responsibilities:
- Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.
- Audit discovery calls, presentations, and follow-ups to assess alignment with business goals and customer needs.
- Review and assess proposal responses and RFP documentation for quality, custom...
Location: Bangalore, Koramangala
Experience: Minimum 1year in Inside Sales/Business Development (US/UK Markets)
Department: Business Development
Job Overview:
We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.
Key Responsibilities:
- Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.
- Audit discovery calls, presentations, and follow-ups to assess alignment with business goals and customer needs.
- Review and assess proposal responses and RFP documentation for quality, custom...
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