Job Description

Key Responsibilities

  • Handle customer interactions for international processes
  • Communicate clearly and confidently with international customers
  • Resolve customer queries efficiently while ensuring service quality
  • Adhere to process guidelines, quality standards, and compliance policies
  • Maintain accurate records of customer interactions
  • Achieve performance metrics related to quality, productivity, and customer satisfaction
  • Collaborate with internal teams to support operational efficiency

Skills Required
Customer Focus, crm software, Problem Solving, Time Management, Active Listening

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