Job Description

Position Summary 

Under the direct supervision of the Assistant Manager, Housekeeping, this position is responsible for the comfort and cleanliness of guest rooms in accordance with hotel cleanliness standards, policies and procedures. Assist in maintaining good public relations with patrons and adhere to safety and security standards of the Hotel while complying with applicable pre-determined internal control procedures. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. 

Key Accountabilities 

  • Work closely with Front Desk to ensure guest satisfaction and consistency in Guest Service. 
  • Promptly and efficiently carry out all guest requests. 
  • Maintain a professional manner with all hotel guests and employees. 
  • Maintain guest/employee confidentiality. 
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