Job Description
- BS in Computer Science or Engineering or equivalent industry experience
- 3-5 years of Technical Escalation Support experience (in a Tier 2/3 environment) including experience in a customer-facing or customer technical support role
- Overall experience of 8/10 years with dynamics or equivalent technology
- Customer Engagement experience with Dynamics 365 or a competitive cloud product
- D365CE architecture including deployment processes and telemetry
- SQL development knowledge with deep query and schema knowledge
- Deep D365 knowledge (writing and troubleshooting)
- Demonstrated Azure stack technology (IaaS, Microservice Apps, SQL Azure)
- Familiarity with development: tools, language, process, methods, troubleshooting
- Memory dump tooling and analysis
- Development/Coding
- Service engineering and/or DevOps experience at internet scale involving user data and/or software development for an enterprise level pro...
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