Job Description

Description

Essential Job functions:
  • Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.

  • Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. 

  • Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.

  • Informs patients of delay in physician schedules, assists with patient comfort while delayed.

  • Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.

  • Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.

  • Scans the insurance card, processes insurance verification...

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