pse

Production Support Engineer

Your new company

We are a leading global provider of digital customer experience and outsourcing solutions, supporting major technology, e‑commerce, fintech, and digital platform brands through customer support, technical assistance, content moderation, sales enablement, and digital operations. Our Malaysia hub operates in a dynamic, multilingual environment and is part of a wider award‑winning network recognized for innovation, service quality, and strong people‑focused culture. We offer modern workspaces, competitive compensation, and clear career‑growth pathways, guided by a talent‑first philosophy that empowers employees to thrive in the digital economy.

Your new role

• Monitor distributed systems to maintain production stability, identify issues, and resolve service disruptions.
• Perform initial incident triage and coordinate escalation according to established operational procedures.
• Support Kubernetes...