Job Description

Job Description

The main function of the Provider File Processor is to process provider referrals within time service and achieve quality standards.

Accountabilities :

  • Process Workflow and webform referrals following established guidelines
  • Validate provider eligibility according to set protocols: this will require additional investigation including telephone contact with providers and/or appropriate Regulatory bodies and Associations
  • Ensure provider eligibility and information is maintained on the provider database

    • Qualifications and Competencies :

  • Strong keyboarding skills.
  • Ability to work independently and as part of a team
  • Strong communications skills, both written and verbal
  • Excellent problem solving and decision making skills
  • Well-developed customer service skills, demonstrated through speaking with internal and externa...

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