Job Description

Protection Case Handler

At Dynamo, we're looking for organised, customer-focused individuals to join our Protection team. Whether you're starting your career or bringing previous financial services experience, you'll play a vital role in helping customers protect what matters most.


You'll manage protection applications from start to finish, keeping cases moving, supporting customers and advisers, and delivering outstanding service every step of the way.


What you'll be doing

  • Managing protection cases from application to completion.

  • Liaising with customers, advisers, providers and third parties.

  • Processing documentation accurately and efficiently.

  • Keeping clients updated throughout their journey.

  • Delivering excellent customer service via phone and email.

  • Maintaining compliant, accurate records in line with FCA requirements.

  • Working closely with colleagues to ...

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