Job Description
Key Responsibilities
* Handle inquiries, requests, complaints, and other concerns from property owners and residents in a timely and professional manner.
* Coordinate with relevant departments and service providers to resolve community-related issues efficiently.
* Maintain positive relationships with property owners and ensure a high standard of customer service.
* Monitor the overall operation of the residential community and assist in maintaining a safe, clean, and well-managed environment.
* Prepare reports and maintain accurate records of resident communications and property management activities.
* Perform other property management duties as assigned by management.
Requirements
* Professional appearance and excellent personal presentation.
* Fluent in both English and Swahili (spoken and written).
* Strong communication, interpersonal, and problem-solving skills.
* Ability to hand...
* Handle inquiries, requests, complaints, and other concerns from property owners and residents in a timely and professional manner.
* Coordinate with relevant departments and service providers to resolve community-related issues efficiently.
* Maintain positive relationships with property owners and ensure a high standard of customer service.
* Monitor the overall operation of the residential community and assist in maintaining a safe, clean, and well-managed environment.
* Prepare reports and maintain accurate records of resident communications and property management activities.
* Perform other property management duties as assigned by management.
Requirements
* Professional appearance and excellent personal presentation.
* Fluent in both English and Swahili (spoken and written).
* Strong communication, interpersonal, and problem-solving skills.
* Ability to hand...
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