Job Description

ABOUT THE ROLE

The Property Manager leads on-site operations and staff to deliver exceptional service, resident satisfaction, and operational excellence—ensuring every interaction reflects Hazelview’s high standards and drives key performance outcomes.

KEY RESPONSIBILITIES

Customer Service

  • Deliver an exceptional resident experience by ensuring a high level of responsiveness, professionalism, and care in every interaction.
  • Promptly and effectively address resident inquiries, concerns, and service requests.
  • Act as a trusted on-site resource for residents, providing information about suite features, building amenities, and community events.
  • Oversee and coordinate all “move-in” and “move-out” procedures, ensuring units are in pristine condition and residents experience a seamless transition.
  • Conduct regular building and suite inspections to ensure compliance with company standards.
  • Lead by example in m...

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