Job Description
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Support Engineer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
+ Lead support operations and activities by developing deep functional and technical knowledge of the applications
+ Analyze issue trends to uncover areas of opportunity for automation
+ Perform production deployments and service restorations
+ Implement automation and enhancements, managing ticket queues and monitoring adherence to SLAs
+ Communicate regularly with Engagement Managers (Directors), project team mem...
Work you'll do/Responsibilities
+ Lead support operations and activities by developing deep functional and technical knowledge of the applications
+ Analyze issue trends to uncover areas of opportunity for automation
+ Perform production deployments and service restorations
+ Implement automation and enhancements, managing ticket queues and monitoring adherence to SLAs
+ Communicate regularly with Engagement Managers (Directors), project team mem...
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