Job Description
Position Description:
Role Summary:
The Project Support Consultant provides structured reporting, administrative, and operational support to projects in CGI. The role ensures accurate, timely service delivery in alignment with Service Level Agreements (SLAs) and partners with onshore and offshore teams to uphold quality standards and drive continuous improvement.
Key Responsibilities:
Provide timely, accurate support to Project Managers in accordance with SLAs.
Prepare financial and administrative reports (daily/weekly/monthly/quarterly).
Execute data extraction, report validation, and process automation activities.
Process access requests; maintain templates, trackers, and documentation.
Utilize enterprise tools (e.g., Remedy, My Workspace, RM, PSA Finance, SharePoint, JIRA, Quality Center, DSWeb, Intellx).
Participate in client calls in English and French as required
Identify and recommend process improvements and ...
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