Project Specialist

Compensation

Compensation: $65,000 - $70,000 + bonus opportunities

About the Role

We’re looking for a detail-oriented and customer-focused professional to join our team. In this role, you will build strong client relationships, manage logistics operations, and ensure a high standard of service delivery across project accounts.

Key Responsibilities

• Act as the first point of contact for customers, responding to inquiries promptly via phone and email
• Coordinate shipments across air, ocean, rail, and ground transportation
• Manage freight requests, quotes, customs coordination, and documentation
• Select and communicate with carriers, vendors, and internal teams
• Track shipments, resolve issues, and proactively prevent service failures
• Handle billing processes, including invoice accuracy, cost tracking, and discrepancy resolution
• Monitor reports, identify exceptions, and implement c...