Job Description
Key Responsibilities:
Import/Export Expertise: Possess comprehensive knowledge of Japan's import/export operations, regulations, and compliance with both domestic and international supply chain laws. Leadership in Site Operations: Direct and oversee site operations to ensure that service agreements meet or exceed client expectations. Client Relationship Management: Provide exceptional client service through effective communication, timely follow-ups, and addressing outstanding matters in collaboration with global colleagues. Strategic Planning and Coordination: Plan and monitor daily schedules to enhance operational efficiency and productivity. White Glove Logistics Execution: Lead field operations in accordance with Standard Operating Procedures (SOPs), ensuring premium handling of sensitive shipments, including managing travel and non-standard hours. Site Surveys & Pricing: Conduct detailed site su...
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