Project Manager (with experience in CCaaS)

This role is a mix of strategic and tactical, where you use your extensive technical and leadership expertise. This role owns the program, anticipates, and mitigates risks whilst balancing business needs against technical constraints.

Senior Project Manager is required to build strong relationships between Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, and Executives alike. Strong communication skills are a must.
Responsibilities will include establishing commitments from dependencies, ensuring high-quality deliveries, and increasing the productivity and velocity of the team to implement strategy and execution.

Responsibilities:

• Support the planning and execution of complex cross-functional projects, ensuring alignment to project goals, timelines, and business requirements. Track deliverables and resolve issues to maintain forward momentum.