Job Description
Supervising equipment maintenance, providing technical support, and managing the team budget to ensure efficient operations and profitability.
Providing technical support, managing the team budget to ensure efficient operations and profitability.
Reporting and Analysis
Collaborating with planning functions, producing key performance reports, and using data analysis for operational efficiency and KPI establishment.
Quality Assurance & Continuous Improvement
Managing inventory, establishing quality assurance processes, and conducting regular inspections to ensure standards are met and improvements are made.
Customer Service and Stakeholder Management
Fostering customer relationships, resolving inquiries, guiding the team in service delivery, and improving the customer service process.
Effective People Management
Set daily goals for service technicians and support staff, collaborating with higher management to ...
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