Job Description

Role Summary

The Project Manager (PM) is the team lead for the Professional Services Team, accountable for successful project outcomes and overall team performance. The role stands on two pillars:

  1. Project Execution & Quality Control: Coordinating stakeholders to achieve business and technical requirements based on schedules and client expectations.
  2. Project Team Leadership: Managing all Professional Services members, ensuring strict adherence to delivery standards, processes, and tools.

The PM is a cross-functional leader who must balance technical knowledge with negotiation, administration, and organization to generate Non-Recurring Revenue (NRR) .

Key Responsibilities

1. Project Execution & Quality Control

  • Lifecycle & Intake: Manage all projects in the queue and lead the intake process to ensure organized transitions.
  • Product & Sche...

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