Job Description

About the job


We are looking for a proactive and results-driven Project Manager to lead end-to-end project delivery, from planning and execution to successful implementation and closure. This role is ideal for a client-focused professional with strong leadership skills and a passion for delivering high-quality technology solutions.


You will manage ITSM, CRM, and COTS implementation projects, working closely with clients and cross-functional teams to ensure projects are delivered on time, within scope, and aligned with business objectives while maintaining exceptional stakeholder satisfaction.


Key Responsibilities


  • Define project scope, objectives, deliverables, timelines, and success criteria in collaboration with clients and internal stakeholders.
  • Lead client-facing meetings, including project kick-offs, status updates, review sessions, and steering committee meetings.<...

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