Job Description

Job Requirements:

  • With bachelor's degree in engineering field and at least 5 years of experience in technical support, application engineering, quality management control or a related field is often preferred.
  • Strong communication and interpersonal skills are crucial for collaborating with customers and internal teams.
  • Candidate must be able to work at Senai, Johor.

Job Responsibilities:

  • Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.
  • Conduct product demonstrations and training sessions for customers to showcase product capabilities and ensure proper usage. 
  • Gather customer feedback and document requirements to inform product development and improvements.
  • Travel to customer sites as needed to provide support and training.
  • Monitor all process batches with qual...

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