Job Description

This is a hybrid role requiring 3 days per week onsite in Toronto, ON or Northbrook, IL.

+ Independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.

+ Projects may include frequent travel to conduct or witness tests at client sites.

+ Initiates communication with clients to promote and explain the benefits of new and existing services.

+ Follows up on contacts from clients.

+ Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.

+ Acts to address client concerns and to resolve client issues.

+ Provides technical assistance to clients in reference to product inspection and follow-up services.

+ Est...

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