Project Coordinator

We are hiring Project Coordinators in the EST time zone for a hybrid role, requiring 20 hours per week from the office. As a Project Coordinator, you will play a key role in ensuring the success of vFairs customers. You will be actively involved throughout the entire customer lifecycle starting from onboarding post-contract and continuing through the duration of their subscription.
You will own and manage
Customer onboarding experience
Create strong relationships with customers
Customer loyalty
Customer product adoption
Responsibilities
Plan, execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
Assist operations and local quality function in tracking, documenting, and reporting quality levels
Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Some Ide...