Project Coordinator

Job description

JOB SUMMARY

Build and develop a world-class customer service and installation team that aggressively promotes and supports the team on all installation projects, creates exceptional customer satisfaction, and consistently delivers on the value proposition with overall Company strategy.

GENERAL RESPONSIBILITIES

• Pre/Post Site Inspections to determine project/site readiness and quality of installation.
• Daily Installation site check-ins, to ensure proper installation procedures are being followed.
• Communicates all issues onsite to inside team; to provide thorough description documentation and photos promptly.
• Field Level Main POC – Inside Team and Installers.
• To field Installers questions and concerns during the installation process.
• Be able to perform basic recovery tasks.
• View daily Dashboards f...