Project and Implementation Specialist

Project & Implementation Specialist

What You Will Do
We’re looking for a proactive, customer‑focused Project & Implementation Specialist to join our team. This is an office‑based role in Blackburn . You will lead the delivery of customer implementation projects, ensuring they are completed on time, within scope and budget, while maintaining excellent customer satisfaction.

Key Responsibilities
• Build strong relationships with customer project teams and sponsors.
• Manage all aspects of project delivery, ensuring high‑quality outcomes.
• Define project scope and objectives with stakeholders.
• Follow project management methodologies, including tracking, reporting and documentation.
• Lead project kick‑off meetings and capture customer requirements and success criteria.
• Produce project documentation such as plans, meeting minutes and highlight reports.
• Monitor progress and ensure delivery within agreed timelines and...