Job Description

Job Title: MSP Program Administrator

Background Introduction:

As a Program Administrator within a Managed Service Provider (MSP) environment, your role is to act as a strategic partner and operational point of contact between the client, suppliers, and internal teams. You will be responsible for managing the end-to-end contingent workforce program, ensuring compliance, efficiency, and alignment with client goals.

Key Responsibilities:

1. Client Relationship Management

  • Serve as the primary liaison between the client and the MSP team.
  • Understand client business needs, workforce planning, and program expectations.
  • Ensure high levels of client satisfaction by providing consultative support and proactive issue resolution.

2. Requisition and Fulfillment Management

  • Review and validate job requisitions before distributing them to suppliers.
  • Manage the candidate submittal, screening, and selection pr...

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