Program Sales Assistant

Summary Of Work Activities And Responsibilities

Under the supervision of the Program Sales and Marketing Group Head, the Program Sales Assistant is expected to provide overall support to the Program Sales Group in promoting courses and accomplishing administrative tasks. He/she must be able to communicate CCE’s portfolio of programs and respond to inquiries on behalf of the sales officers. He/she must also be able to carry on day-to-day sales operation tasks.

The position closely coordinates with members of the Program Sales and Marketing Group, Program Development Group, Training Services Group, and Admin Services Group.

Main Duties And Responsibilities

• Customer Support
• Respond to client inquiries from various sources, such as walk-in, email and phone calls, and social media channels in the absence of the sales officers
• Accept and encode client registration forms to CRM system and ensure proper endorsement to ...