Job Description
Job Description
We are looking for an experienced Program Manager to lead the end‑to‑end delivery of a complex, multi‑workstream technology program. The organization is migrating from legacy system Genesys to Amazon Connect. The role is accountable for driving execution, managing dependencies, risks, and financials, and ensuring alignment across business, technology, and vendor teams.
Key expectations:
• Own program planning, delivery, governance, and executive reporting working directly with the CIO
• Drive cross‑functional coordination across multiple teams and vendors
• Actively manage risks, issues, dependencies, and milestones
• Manage program financials, forecasts, and change control
• Communicate clearly and confidently with senior stakeholders and executives
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative act...
We are looking for an experienced Program Manager to lead the end‑to‑end delivery of a complex, multi‑workstream technology program. The organization is migrating from legacy system Genesys to Amazon Connect. The role is accountable for driving execution, managing dependencies, risks, and financials, and ensuring alignment across business, technology, and vendor teams.
Key expectations:
• Own program planning, delivery, governance, and executive reporting working directly with the CIO
• Drive cross‑functional coordination across multiple teams and vendors
• Actively manage risks, issues, dependencies, and milestones
• Manage program financials, forecasts, and change control
• Communicate clearly and confidently with senior stakeholders and executives
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative act...
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