Program Manager Sr

**Purpose Statement:**The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship. In essence, be the “voice of Plexus” to the customer and the “voice of the customer” to Plexus.**Key Job Accountabilities:*** Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise.* Oversee delivery planning and ensure delivery to commitment within cost parameters across programs responsible for. Build relationship of trust with customers and identify and work with CM/CDs on new sales opportunities.* Establish and share best practices in respect of customer service and satisfaction, be a role model of the Plexus' 5Es and Plexus Core Values* Create a culture of QBWM and Conti...