Program Manager

PLANNING Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process. Collaborate with: Account Management Team to determine breakdown of project inclusions Servicing Teams to determine and monitor task assignments, project member appointments and timelines Finance Team to determine billable tasks and projects DELIVERY Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation. Proactively identify risks and other issues that may arise to mitigate them in a timely manner. Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings. SATISFACTION Aid in managing Servicing Teams workload capacity, competency, and satisfaction in accomplishing agency projects. Aid the Account Man...