Program Manager

Key Responsibilities

Pre‑sales support (RFP / proposal stage)

• Partner with commercial and solutions teams to structure responses to RFPs and proposals from a delivery standpoint.
• Build the initial delivery approach : scope outline, milestones, timeline, resourcing assumptions, dependencies, risks, and delivery governance model.
• Lead internal alignment on what is being committed: clarify assumptions, exclusions, client responsibilities, and acceptance criteria.
• Contribute to proposal materials such as implementation approach, project plan, rollout plan (multi‑market if applicable), and high‑level delivery estimates.
• Ensure handover quality from pre‑sales to delivery: clear statement of work inputs, defined scope, and a baseline plan ready for kickoff.

Program delivery ownership (core)

• Own delivery plans for assigned programs: scope, milestones, timelines, resourcing plan, depen...